Refund policy

Effective Date: 21 April 2025
Last Updated: 21 April 2025

This refund policy applies to our subscription, pay-per-view content, escort listing, and future video chat services.

1. Non-refundable Products

Due to the digital and time-based nature of our services, the following are non-refundable:

• Monthly VIP content subscriptions
• Pay-per-view videos once unlocked
• Escort listing fees after profile is published
• Video chat credits once sessions begin

2. Exceptions

Refunds are considered only in these situations:

• Duplicate charges
• Verified platform access failure
• Unauthorized transactions (reported within 7 days)

3. Subscription Auto-renewals

All subscriptions renew monthly unless cancelled. We do not offer refunds for partial months.

4. Request Process

Submit refund requests to aladin.luxury@gmail.com with:

• Registered email
• Transaction ID
• Reason for refund

Review time: 5–7 business days. If approved, funds are returned in 7–10 days.

5. Chargeback Abuse

Users initiating fraudulent chargebacks:

• Will be permanently banned
• Will forfeit access to purchased content
• May be reported to PSPs and relevant fraud databases

6. Legal Compliance

Our policy adheres to:

• EU Digital Content Directive
• UK Consumer Contracts Regulations
• US FTC Refund Guidelines